Digital India Initiative | Zero Web Solution Management
Last Updated: 28 May, 2026
Welcome to VaidyaSathi. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, please contact our support team.
When you use the VaidyaSathi portal, we collect personal information that you provide to us such as name, age, gender, mobile number, and address for the purpose of booking medical appointments. We also collect professional data from doctors during registration.
We use your information to facilitate the appointment booking process, verify doctor credentials, and process payments through our integrated gateways (Razorpay, Cashfree, etc.). Your contact details may be used to send booking confirmations and reminders via SMS or Email.
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data (like passwords) is encrypted using industry-standard hashing algorithms (BCRYPT) and is never stored in plain text.
We may share your data with payment processors only to the extent necessary to complete your transaction. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.
The VaidyaSathi portal's data management, technical infrastructure, and web architecture have been designed and developed by Zero Web Solution. We ensure that all data processing complies with standard security protocols.
If you have any questions about this Privacy Policy, please reach out to us through the Ministry of Health & Family Welfare support channels or our technical partner Zero Web Solution.