Disclaimer

Welcome to VaidyaSathi. Please read this Disclaimer carefully before using our website and services. By accessing or using the VaidyaSathi platform, you acknowledge that you have read, understood, and agreed to the terms of this Disclaimer.

1. Platform Purpose

VaidyaSathi is an online doctor appointment booking platform that enables users to search for doctors, view available appointment schedules, and book appointments with registered doctors, clinics, and hospitals across India.

VaidyaSathi acts solely as a technology platform and intermediary to facilitate appointment booking between patients and healthcare providers.

2. No Medical Advice

The information available on VaidyaSathi is provided for general informational and appointment booking purposes only. VaidyaSathi does not provide:

• Medical advice
• Medical consultation
• Diagnosis
• Treatment
• Prescription
• Emergency medical services

Nothing on this platform should be interpreted as medical advice or used as a substitute for consultation with a qualified healthcare professional.

3. Doctor Responsibility

All doctors, clinics, hospitals, and healthcare professionals listed on the platform are solely responsible for:

• Medical consultation
• Diagnosis
• Treatment
• Prescriptions
• Clinical decisions
• Professional conduct

VaidyaSathi is not responsible for the quality, accuracy, effectiveness, or outcome of any medical services provided by healthcare professionals.

4. Appointment Availability

Appointment dates and time slots displayed on the platform are based on information provided by doctors or healthcare facilities. Availability may change due to emergencies, scheduling conflicts, or operational reasons. VaidyaSathi does not guarantee that a requested appointment slot will always remain available.

6. Accuracy of Information

We strive to keep all information accurate and up to date. However, VaidyaSathi does not guarantee the completeness, accuracy, reliability, or availability of any information displayed on the platform, including:

• Doctor profiles
• Qualifications & Experience
• Clinic addresses & Consultation timings
• Fees & Availability

Users are encouraged to verify important information directly with the respective doctor or clinic.

7. Third-Party Services

The platform may integrate third-party services such as payment gateways, SMS providers, email providers, maps and navigation services, and analytics services. VaidyaSathi is not responsible for the content, policies, performance, or availability of third-party services.

8. Payments

VaidyaSathi may collect a Platform Convenience Fee for appointment booking. Consultation fees charged by doctors or healthcare providers are separate and remain the responsibility of the respective doctor, clinic, or hospital unless expressly stated otherwise.

9. Limitation of Liability

To the maximum extent permitted by applicable law, VaidyaSathi, its owners, employees, partners, affiliates, and service providers shall not be liable for:

• Medical negligence
• Incorrect diagnosis
• Treatment outcomes
• Prescription errors
• Appointment cancellations by doctors
• Delays in consultation
• Financial loss, loss of data, or service interruptions
• Technical failures beyond reasonable control

Your use of the platform is entirely at your own risk.

10. User Responsibility

Users are responsible for:

• Providing accurate information while booking appointments.
• Maintaining the confidentiality of their account credentials.
• Following the instructions of the treating doctor.
• Verifying appointment details before visiting the clinic or hospital.

11. Intellectual Property

All content, logos, trademarks, designs, graphics, software, and other materials available on VaidyaSathi are the intellectual property of VaidyaSathi or their respective owners. Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited without prior written permission.

12. Changes to Disclaimer

VaidyaSathi reserves the right to modify or update this Disclaimer at any time without prior notice. The latest version will always be available on our website with the updated effective date. Continued use of the platform after changes constitutes acceptance of the revised Disclaimer.

13. Governing Law

This Disclaimer shall be governed by and interpreted in accordance with the laws of the Republic of India. Any disputes arising from the use of the platform shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered office of VaidyaSathi.

14. Contact Us

For any questions regarding this Disclaimer, please contact:

By using the VaidyaSathi platform, you confirm that you have read, understood, and agreed to this Disclaimer.